Travel Law

ANNEX I

Annex

(on Article 2(11))

Annex 11

(referred to in Article 250 § 2(1))

 
Form for informing the traveller
of the traveller in the case of a package holiday in accordance with
§ Section 651a of the Civil Code

[Standard information sheet for package travel contracts for cases where a hyperlink may be used].

 

 

The combination of travel services offered to you is a package travel within the meaning of Directive (EU) 2015/2302.

Therefore, you can benefit from all EU rights that apply to package holidays. V8 HOTEL GmbH&CoKG bears/ bear full responsibility for the proper performance of the entire package tour.

In addition, V8 HOTEL GmbH&CoKG has/have the legally required security for the repayment of your payments and, if transport is included in the package, to secure your repatriation in the event of its/their insolvency.

Further information on your main rights under Directive (EU) 2015/2302 www.v8hotel.de/en/v8-hotel-superior/contact/general-terms-and-conditions/

 


By clicking on the hyperlink, the traveller will receive the following information: Main rights under Directive (EU) 2015/2302.

 

    Travellers receive all essential information about the package before concluding the package travel contract.
    At least one trader is always liable for the proper performance of all travel services included in the contract.
    Travellers shall be given an emergency telephone number or details of a contact point through which they can contact the organiser or the travel agent.
    Travellers may transfer the package to another person - within a reasonable time and possibly at additional cost.
    The price of the package may only be increased if certain costs (for example fuel prices) increase and if this is expressly provided for in the contract, and in any case no later than 20 days before the start of the package. If the price increase exceeds 8% of the package price, the traveller may withdraw from the contract. If a tour operator reserves the right to a price increase, the traveller has the right to a price reduction if the corresponding costs decrease.
    Travellers may withdraw from the contract without paying a withdrawal fee and receive a full refund of all payments if any of the essential elements of the package, other than the price, are substantially altered. If the trader responsible for the package cancels the package before it begins, travellers are entitled to a refund and, in certain circumstances, compensation.
    Travellers may cancel the contract without paying a cancellation fee if exceptional circumstances arise before the start of the package, for example if there are serious security problems at the destination which are likely to affect the package.
    In addition, travellers may withdraw from the contract at any time before the start of the package on payment of a reasonable and justifiable cancellation fee.
    If, after the start of the package, essential elements of the package cannot be performed as agreed, reasonable alternative arrangements shall be offered to the traveller at no extra cost. The traveller may withdraw from the contract without paying a withdrawal fee (in the Federal Republic of Germany this right is called "termination") if services are not provided in accordance with the contract and this has a significant impact on the provision of the contractual package tour services and the tour operator fails to remedy the situation.
    The traveller is entitled to a price reduction and/or compensation if the travel services are not provided or not provided properly.
    The tour operator shall assist the traveller if the traveller is in difficulty.
    In the event of the insolvency of the tour operator or, in some Member States, the travel agent, payments are refunded. If the insolvency of the tour operator or, where relevant, the travel agent occurs after the start of the package and the transport is part of the package, the repatriation of the travellers shall be guaranteed. V8 Hotel GmbH & Co KG has taken out insolvency insurance with SV Sparkassenversicherung. Travellers can contact this institution or, if necessary, the competent authority if they are denied services due to the insolvency of V8 Hotel GmbH & Co KG.

Directive (EU) 2015/2302 as transposed into national law.

www.umsetzung-richtlinie-eu2015-2302.de