General house rules V8 Hotel

General house rules V8 Hotel

Dear guests,

In order to make your stay at the V8 Hotel even more pleasant, we would ask you to read the following
house rules and pass them on to all fellow travelers. The employees of the
Hotel staff are authorized to issue instructions to all guests for the purpose of maintaining
are authorized to issue instructions to every guest.
 

Dealing with hotel property and theft of hotel property
The furnishings in the hotel rooms as well as the furniture and other furnishings in the entire hotel
the entire hotel area and in the outdoor area of the hotel must be treated with care. We draw your attention
Please note that any damage caused by you must be reimbursed to the hotel and may be invoiced.
may be charged. Any theft of items (towel, bathrobe, etc.) and furniture from the hotel will be
furniture from the hotel will be charged and may be reported to the police.
Smoking, open fires and own electronic devices for cooking.
 

Smoking 
Smooking is prohibited throughout the hotel and only permitted outside the building, 
including e-cigarettes and tobacco heaters.
this also includes so-called e-cigarettes and tobacco heaters. Should a fire alarm be triggered by unauthorized smoking
fire alarm is triggered or the smoke detectors have been tampered with or removed,
the hotel accepts no liability. Possible costs incurred as a result of non-compliance,
for the deployment of the fire department, for example, are to be paid directly on site by the perpetrator.
by the perpetrator. If the hotel discovers that smoking has taken place inside the hotel during the stay or after departure
the hotel, the hotel reserves the right to charge the guest for this in the form of a special cleaning fee.
charge the guest a special cleaning fee.
Open fires and burning candles or personal appliances used to heat drinks and food are also not permitted.
food are also not permitted. Should damage or a fire alarm occur,
the hotel accepts no liability and the guest will be charged for the costs.
 

Access/ Key
At check-in you will receive a key card which is used to open the entrance door, activate the elevator and open your room door.
activating the elevator and opening your room door. Should you require additional key cards
please contact the reception staff.At check-out, the issued key cards must be
key cards issued must be returned to the reception staff. The loss or taking away
of key cards will be charged at €3 per card.
 

Reception/Complaints
Our reception is open 24 hours a day. Should you have any complaints about your room or
inconvenience caused by the hotel staff, please report this immediately to reception.
reception immediately.
Storing luggage at reception
If you wish to store your luggage before check-in or after check-out, this is possible at the hotel reception.
hotel reception, but we would like to point out that space at reception is limited and we cannot accept
and that we accept no liability for loss or damage to your luggage.
 

Rooms
For safety reasons, you are not allowed to lean out of the windows in the rooms.
These are only used to ventilate the room. In the rooms there is a shelf underneath the
Please note that this does not serve as a seat.
We would also like to point out that in the specially furnished rooms of category V8,
it is forbidden to place anything on the car bodies or to use this as a seat.
as seating. We would also ask you to refrain from throwing anything out of the windows
or disposing of hygiene articles or other objects in the toilet.
hygiene bags are available in the rooms. We reserve the right to claim damages in the event of non-compliance.
claims for damages.
 

Catering facilities
Our hotel has a restaurant that is open for you in the mornings and evenings. Please note
that the consumption of food and drinks you have brought with you in our public areas is
are not permitted without prior authorization from the hotel.
Use of the internet
When using our WLAN Internet access, the statutory provisions of data protection and the
data protection and the protection of children and young people must be observed. Violations of this will be
reported to the police. We do not accept any liability for damage caused by the failure of the W-LAN
reception.
 

Night-time peace, order and safety
From 10.00 p.m. onwards, both inside the building and on the outside grounds of our
property must be observed. Non-compliance with the night's rest can lead to a ban from the hotel.
lead to a ban from the hotel. Should this occur, there is no entitlement to a refund of payments made in advance
of payments made in advance by the customer. Irrespective of this, the customer
the guest who has violated the night's rest must pay for the booked service in full, even if
even if they are unable to commence or accept it. We also ask all guests to
to treat each other and the staff with respect. Only registered persons are allowed to
stay overnight in our hotel.
 

Pets
Bringing pets requires the consent of the hotel or its employees.
This means that guests are obliged to register their pets in writing prior to arrival. The
pets is generally only permitted on condition that the animal poses no danger to other hotel guests or the
danger to other hotel guests or the hotel staff. It is also assumed that the animal
animal does not suffer from any infectious diseases. Should you leave your pet alone in the room, please
please mark this with a do not disturb sign on the door. You are welcome to inform the
staff at reception about possible cleaning times. In the event of heavy
contamination and/or odors caused by the pet, we reserve the right to charge for this.
reserve the right to charge for this. The same applies to damage caused by the pet.
Please note that dogs must be kept on a lead. Should the house rules be disturbed by the pet
the hotel reserves the right to issue a house ban in accordance with the section on night rest, order and safety.
and security, the hotel reserves the right to ban your pet from the hotel.
 

Illegal drugs and weapons
Bringing and consuming illegal intoxicants is strictly prohibited. Likewise
We also prohibit the bringing and carrying of weapons. Both violations will result in an immediate
house ban.
 

Emergency
In the event of a fire alarm, this is indicated by a loud signal tone. Please
note the escape routes and emergency exits in such an event. You will find an evacuation plan
on the inside of your room door. In an emergency, please follow the instructions of our
employees.
 

Changes to our house rules are possible at any time, you will always find the current house rules at reception.
current house rules.

We reserve the right to terminate the existing accommodation contract in the event of non-compliance with the
house rules or in the case of guests whose behavior causes damage to the staff, other guests or the hotel.
guests or the hotel through their behavior.

Thank you for observing the house rules. If you have any further questions about your stay or
the house rules, please do not hesitate to contact us at any time